Category Archives: Discipline

Posts relating to the First Resolution:
“To overcome the restraining forces of appetites and passions, I resolve to exercise self-discipline and self-denial.”

Listening requires Discipline, too.

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One competency that people often lack is the ability to listen. I recall as a husband and as a school pupil the accusation that ‘you never listen’, but I don’t recall the lessons in listening that accompanied literacy and numeracy. Do you? Do you remember being taught attention management as a listener rather than as a teacher? Nope? Me neither.

Listening is a skill. The ability to not just hear what is being said, but also to see how it is being said and to understand why it is being said are the three elements of good listening. They are summarised in the expression that good listening requires HEART – an ART of using the EAR to HEAR what’s in the HEART. Yes, I know – ouch. Yet perfectly apt.

The ability to truly understand through listening is therefore a competence, one that can be studied, learned and finally applied. But all of that competence requires something else, something that underpins all learning.

Discipline.

Not just discipline required to apply oneself to the learning of the competence, though. That’s only half the story.

Discipline is also required to actually apply that learned skill at the appropriate moment. It means pausing in the gap between hearing someone say, “I want to tell you something” and the knee-jerk “Not now, I’m busy” which we tend to apply.

Not as easy as learning about how to listen, I’m afraid. We all live in our own world, and other people’s need to intrude upon our inner peace (i.e. while watching Line of Duty) tends to lie secondary to what we have ‘going on’ in our own heads. It takes discipline to decide to be present for another person. Until that discipline can be applied, all the listening training in the world won’t make you a great listener.

It’s easier to pause and listen to someone important to you in an intimate sense – immediate family, best friends, and so on. It’s also arguably easier to listen at a time of crisis, because the crisis is salient, it’s ‘in yer face’ and can’t be avoided.

But there are times when someone needs to be heard, but there is no obvious sense of urgency and so the moment is missed because the intended listener hasn’t developed the skill, and discipline, to be (a) willing to listen and (b) able to see that listening is needed now.

Next time someone seeks to attract your attention, pause and ask yourself – am I ready and willing to take the time to understand why this person wants me at this moment? That pause will inevitably result in better communication, even if the result is to arrange a better time for the conversation – the individual knows they have been and will be heard if the counsellor actively acknowledges that there is a conversation required.

Not easy.

But try.

Win-Win NEEDS the Three Resolutions

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You are familiar with the expression Win-Win, are you not? It’s a management go-to term when you are engaged in some kind of negotiation. Of course, in most negotiations the term is interpreted to mean that ‘I will win most and you will win some’. For example, the nice double-glazing salesman my father played, whose opening gambit for doing our whole house was £10,000, but when he wasn’t getting anywhere with that dropped straight to £6,000, at which my Dad suggested the salesman had (a) just tried to con £4k out of him and (b) better leave while he still could.

Another example – when someone with a purpose on television says ‘we need a debate’ may imply they are seeking a win-win solution to the issue at hand, but what they really mean is they want a debate where the other side does what they want done. My evidence – politicians stating that the other side should ‘show leadership’ by doing what they’re told.

Readers of the classic Seven Habits of Highly Effective People will know that a true Win-Win means that both sides seek out a solution that is better than either of them foresaw when they began the relationship, or they just don’t do the deal. That takes courage and consideration – the courage to stand for what you believe while also being considerate of the other’s needs and perspectives. It’s not surrender – it’s a deeper discussion.

It also means applying all of the Three Resolutions. It takes self-discipline to not blindly default into seeking what you want at the other’s expense, and it means denying yourself your initial victory in preference for consciously seeking a better one. It takes character (knowing what you value and being unwilling to compromise your principles) and competence (specifically the intellectual capacity to negotiate, to understand conceptually within the practices and legalities which cover the matter at hand, and the technical ability to do what is agreed). And it requires that you know your purpose and are willing to serve the other party and their stakeholders as much as you wish to serve your own.

This isn’t just a business related idea. This applies to all interpersonal transactions, from deciding on a family holiday to getting a stubborn teenager to clean her room. (That adjective was redundant, really, wasn’t it? They’re all stubborn.)

It means being proactive. It requires a momentary pause between the stimulus of getting your needs met and starting to demand them, instead using the pause to ask ‘how important is this relationship’? It means deciding that you want to consider your ultimate objective from the broader perspective of a whole-life view and any future dealings. It means giving thought to how you want the project to progress, and whether carrying it through is ethical, and won’t compromise your values and external principles.

Nope. Negotiating from a desire for all involved to benefit is definitely not easy. But it all starts with your being the kind of individual who is conscious of the above principles, and sufficiently proactive as to notice when they need to be applied. Instead of jumping straight to the default ‘win’ programming that we tend to adopt as we grow up – and learn from our ‘betters’.

Next time you want something that involves someone else, ask yourself – “Am I disciplined, congruent, competent and service-orientated enough to take the time to find out how I can be a part of making this a mutually beneficial project?”

If the answer is No, even in the moment, then decide to wait until you are.

The results will be truly extraordinary.

For more on The Three Resolutions, got to Amazon and buy the book.

Tidy up, before you kill someone.

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I don’t know many successful people – and by that I mean people I respect and who deserve their success – who surround themselves with clutter. It might be an amusing comedic meme for a character in a film or programme to be successful and yet live in a pile of clothes and dirty dishes, but I can’t say I’ve ever seen that in reality.

The successes I respect tend to exists in an organised environment, indeed often minimalistic. One place for recording everything that requires a decision, immediate referential filing for items once read and digested, immediate planning for an action resulting from input, in the appropriate place and for rediscovery at the appointed time.  A clean, tidy, organised and clutter-free workspace, usually paralleled by an equally open personal space.

I wish I had that.

Unfortunately, like most people I live with others. Others who have not delved as deeply into the benefits of self- and space-organisation as I. Those whose idea of being organised means having just the one pile – in each room – of ‘whatever it is they might ever need’. But it’s in the one place so they’ll find it if they have to.

#except they don’t, because they forget which pile/room they left it in.

And at the risk of talking out of turn, the people who live like that tend to be indisciplined, overweight, unfit and flighty. Everything last minute, and everything an inconvenience. That may not be abundantly clear with young people whose metabolism is yet to disappoint, but after 40 all that indiscipline suddenly manifests itself around your waistline.

Which raises the question – which came first, the disorganisation or the indiscipline? It’s a good one.

But there is a chap called Peter Walsh who opines that fat people are fat because they hoard stuff. Caveat – he’s not saying that is the primary or only reason but hear ‘him’ out through me. He does suggest that when we hoard, we create an environment that owns us, rather than an environment that we own. As the less disciplined see their environment take charge of their lives, they surrender to it. When it finally takes command, their preferred coping mechanism is – you guessed it, comfort eating.

It’s hardly scientific, but he has demonstrated on Oprah how finally regaining control of the environment they lost, resulted in losing the weight they had gained. (I am particularly proud of that sentence. 😊 )

I am engaged in clutter clearance now. And it is fun watching how quickly I decide to dump something, while others’ stuff awaits assessment – for days. And how the moment I clear four square feet of space, one of my children needs something stored ‘just for a bit’ and it gets filled again.

Keeping an ordered environment takes discipline, but there are peripheral effects on your physical and mental health – and that of the people around you who, like me, wish to heaven that you’d get your ‘arris in gear and throw some cr4p out.

Rant over.

Exercise the First Resolution on your personal and professional environments. I guarantee you’ll feel better, unless you live with a hoarder. Then it’s a case of controlling any homicidal tendencies you may have.

Make the Hard Choices

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When I set out my plan for what is my 60th year, one of the tenets I elected to live by was the expression “Make the Hard Choices.”

What is a hard choice? In a nutshell, a Hard Choice has to be made when, in Three Resolutions terminology, one often has to choose between a short term preference, or a ‘fight or flight’ kind of response, where the immediate temptation is to take the easy option. Or one really thinks about it.

I have made several hard choices over the fairly recent past. Two stand out because the first impacted the latter. In 2019, I was accused in my workplace of some thought crimes. One was a silly joke I made, which in the current climate really was silly. The rest of them – well, let’s just say I dispute either the recollection, or the existence of the event. My Hard Choice was – fight, or flight? During the internal hearing, where the number of pages exceeded the number of days I’d worked, I found myself wondering if the next allegation would be that my striped tie was phallic in nature. I decided that the relationship between the people involved was such that, for the sake of the organisation, I would resign. I didn’t need the money, nice as it was. The organisation didn’t need the bother and, quite frankly, neither did I. So I left.

Two years later, an agency with which I am registered asked me if I wanted a role with that organisation. As I am lockdown-bored, I suggested that if they’d have me, I was willing. The agency said they’d contacted them and they were okay with me, “Would you like an interview?”

I actually panicked. I had the shakes, concerns about ‘them’, concerns about the work.  My blood rushed to my head; I was mentally all akimbo. And then my mantra kicked in – “Make the Hard Choice.” I replied, “Yes.”

During my interview it became clear that my past hadn’t been passed on. So I told the interviewers (as an answer to the question as to whether I’d ever made a difficult choice, ironically enough). No point in hiding what they needed to know, after all.

Those examples represented the making of a ‘hard’, Hard Choice. But I have made another one every morning this week. To get out of bed and exercise first thing, or (weather permitting) to go out on long/hard road cycling expeditions. Some people love doing that – I am less enamoured. But as I lay there in the morning gloom (roll on Summer), I remind myself – Make the Hard Choice, and I rise, dress, set up my tablet and watch Talk Radio and other videos as I use up the calories I will take on later in the day.

You may have a range of Hard Choices to make. Divorce, marry, date, dump. Take or refuse an opportunity. Eat a salad or a cake. Give up a vice or accept the consequences. Write that e-mail, or delete it once drafted.

Of course, some of your hard choices may affect others. Promotion/resignation affects those who rely on you for survival, after all. Facing or escaping a danger may result in the difference between saving a life or making sure you stay around for your loved ones. (I’ve often wondered why, when they DON’T leap into danger, coppers are often criticised. If it’s courageous to throw yourself into a river to save a stranger, it is ‘normal’ and expected NOT to.)

What Hard Choices do you make? If there aren’t any, are you living to your full potential? There is no doubt in my mind that it is the Hard Choices that bring out the best in us. And sometimes, that choice may seem self-centred – but might actually contravene our values in preference to the needs of other people.

Even the ones who tell tales about you.

You’ve Fallen – What Now?

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“You may have a fresh start any moment you choose, for this thing that we call failure is not the falling down, but the staying down.” Mary Pickford

Every now and then, even the best have a poor day. An actor fluffs a line, a singer misses a note, Tiger Woods misses a road. These days of woke, a slip of the tongue causes offence and you are the one in the wrong, undermining hundreds of years of basic law about intent being the important element of a crime, not the ‘feelings’ of the other party. People are losing jobs because of momentary lapses of judgment that have nothing to do with their actual job performance – and often because the ‘offendee’ has an agenda (newspaper sales, TV ratings, they want your job, etc.), and not because they were genuinely offended.

And you’re cast down. Do you stay there?

It’s entirely up to you.

Here’s some advice for those who fall. Get up and start again from the First Resolution. Re-establish the disciplines that made you the success you were until only moments ago. Address the mistake by deciding either to never repeat it or to stand by it. Depending on your perspective and the nature of the event – you decide. If you were guilty, in part or in full, accept your tort and never do it again. If you weren’t, be steadfast and step away from the situation before it worsens.

Then look at the Second Resolution: revisit your sense of character, a massive element of which is Integrity. What does your conscience say about your ‘offence’? Was it wrong – if so, decide never to do it again. If not, conclude others were in the wrong and move forward. Examine your professional competencies: which ones weren’t what they could have been – if personalities were involved, what did you miss? Who did you fail to judge accurately? What nagging doubts (‘yellow alerts’) did you ignore? What action did you fear to take? It is rarely your professional competency that fails – it is almost always relationship-related – people, in other words.

Finally, consider the Third Resolution: can you still follow through on your sense of purpose, even if it is in a different way? Who can you serve, instead? What skills do you have that haven’t been compromised or lessened by your fall, that can be put to good, or even better use?

This* happens. But only death can really stop you doing something meaningful with your life. Anything else is a temporary distraction if you decide that to be so. The world is full of recovery stories – write your own if you need to. Use the philosophies available through the many books on purpose, discipline, and so on. Discover an alternative route to the end that what you lost was intended to provide.  

Apply The Three Resolutions.

Get Better. BE Better.

Starting the moment you get over what happened.

*An anagram

Seven Habits Review: Day 0. Introduction.

30 Tuesday Jun 2020

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I have written before about how many people confuse The 7 Habits of Highly Effective People with being a business book. It isn’t, never was. What it is, is a book about living effectively as an individual and as part of any relationship. It is not about fame or success, per se, but about living a principled life, which in turn can lead to those things – if they are what you want. But let’s be frank – most of us don’t want them or don’t see them as important as being a good person doing good work for the people they care about, while enjoying life – which this book promotes in spades.

I recall once attending a meeting of personal development teachers preparing to deliver the Seven Habits material to schools with the overall aim of teaching ‘leadership’, and I opined that what we would be teaching was  self-leadership, and this was even more important because while everyone has the potential to be ‘a success’ and a ‘boss’ the vast majority of young people would be the staff, the workers, the led – and they should be trained to be the best they could be at those things, too. Leaders – self-leaders – make great followers.

The Seven Habits are (and I quote) A principle-centred, character-based, inside-out approach to personal and interpersonal effectiveness.

Let’s break that down a bit.

Principle-Centred. We like to think we can control events, but while we can control what we do, principles (sciences, incontrovertible truths, systems) decide the results. I’ll get deeper into that in future articles but for now I’ll explain that it means that instead of letting fame, wealth, family, church, peers, friends, pleasure, friends, enemies or work dictate how we think and behave, we let principles lead our decisions and resulting actions.

Character-Based. Our personality is what we show other people deliberately, but our character is what we really are. Personality tends to make us follow fashions and popular thought and ‘the latest thing’ so that we can fit in and benefit from that fitting in. Character, on the other hand, requires sacrifice, work and effort. But it lasts well beyond fashion, fame and money.

Inside-Out Approach. There is a tendency for folks to wait for their external world to change so that it suits them, instead of either changing it for the better themselves by changing their approach towards the changes needed. In 2020 we see protest after protest of people demanding other people change to suit their agenda – then they go home and wait for it to happen instead of engaging those in power in an effort to persuade and influence the change they want. The Inside-Out Approach is about looking into yourself and deciding what you need to change in yourself and how you need to change your approach, in order to achieve what you seek. Waiting for ‘them’ to change is ineffective.

Personal and Interpersonal Effectiveness. Effectiveness is not ‘just ‘success. Effectiveness is getting the results you want in such a way as to get them consistently – not once, but as long as they are needed. And it is not just about ‘you’ – it’s about effectiveness with and through other people, too. I have often said ‘Everything we do, we do with, for or because of other people – everything.’ So relationships are important enough to pursue with diligence. Including those we have with ourselves.

The Seven Habits of Highly Effective People, then, are about taking responsibility for making things happen for the benefit of all those you love or serve, including yourself, while acting with good character and respecting the realities of the world.

Over the next 17 days (long story*) I intend to expand upon Stephen Covey’s work with a view to encouraging any reader to take up their own study of The Seven Habits so that they can benefit, as I have, from a better self-understanding and an improved recognition of what is going on around them, how they can respond to the challenges of the modern world – and do so without offending or being offended.

A word of warning, though – as you understand the lessons Covey taught you will start to recognise how many people are trying to tell you how to live. Covey’s main lesson is that you have that choice and it need not be imposed upon you. Reading the book will make you aware of how the world is trying to condition you – not necessarily out of malice but out of a desire to make you agree with ‘them’. After reading it, you may still agree with ‘them’. But it will be a conscious rather than popular agreement.

In the end, a major tenet of this book is this.

You can live your life or your life can be lived for you.

I hope you enjoy the work to follow.

 

(* Michael Heppell, personal development coach, has proposed a 17 day project for his Facebook Group and this is mine. That wasn’t as long a story as I thought.)

What the 7 Habits Did For Me.

01 Monday Jun 2020

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I came to the Seven Habits later than I’d have liked, but since they weren’t published until 1989 and I was already 37 years old that’s not really surprising. I discovered the book in 1995 after I’d read Stephen Covey’s time management epic First Things First and realised that I enjoyed his writing style and presentation as much as I did the content.

In retrospect the book changed me in many positive ways, ways I wish to put on record and ways that I would encourage others to explore, if not adopt. I won’t look at the Habits themselves, as that would lengthen this article too much. I’ll just focus on their effect.

In reading The Seven Habits (and Covey’s other works):

  • I discovered that people allow themselves to be influenced, even created by their surroundings, and that I could decide that my surroundings would not affect me. We are all Pavlov’s Dogs, if we allow that to happen.
  • I discovered that the best way to achieve anything is to put myself forward rather than rely on things to happen in a way that suits me.
  • I realised that now and then it is better to just say nothing rather than express an opinion that will upset someone else, especially when there was no perceivable positive outcome to such expression.
  • I discovered that what was being presented to me by others is frequently coloured, flowered with opinion rather than objectivity, and designed to tell me what they want me to think, rather than what is actually unbiased and true. It made me question everything rather than just accept. Professionally, it made me a better investigator.
  • I noticed just how much time and effort is wasted on ‘things done the way they’ve always been done’ and without proper, considered thought. It made me challenge demands on my time – some I won, some I lost, but all taught me new ways to approach people whose demands challenged me.
  • I stopped challenging processes until I truly understood their objective, thus recognising what worked and what didn’t, so that I could influence effective change.
  • I started to think about my future and started developing and executing a plan that made my desired outcomes come into being.
  • I found that reading the book, with its considered prose, well-argued observations and incredible wisdom, made me more intelligent. It made me want to seek more knowledge, higher-level qualifications and challenging opportunities.
  • I decided that I wanted to teach this to others, and so I sought out the experiences, training and opportunities to do so. I even funded its availability in my local comprehensive.
  • I recognised that I have made many, many mistakes, but that they do not define me.
  • And many mooooorrrreeeee.

In conclusion, reading that book arguably made me a more productive employee, parent, husband and trainer. Yes, I still make mistakes but it is usually despite my knowledge rather than because of it. The principles apply – it’s my failure to apply the principles (on occasion) that influenced my personal errors. And given Covey’s confession that even he had trouble with them, I can live with it.

The book has sold 40 million copies, has just been re-issued as a 30th anniversary edition, and still surprises me with my recognition of bits of information that tweak my knowledge of the material and how it applies to my life.

I really, emphatically and enthusiastically recommend it. If nothing else, reading it led to some truly impactive self-discovery and personal growth. The hardback costs less than 10 pints and has a longer-term effect.

Or you can choose beer. Make the better choice.

Are your habits making or breaking you?

08 Wednesday Apr 2020

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This has been reproduced from the internet. Unfortunately the original author hasn’t been identified, and is frequently stated to be that prolific philosopher, Anon.

Enjoy

The Habit Poem

I am your constant companion.
I am your greatest helper or your heaviest burden.
I will push you onward or drag you down to failure.
I am completely at your command.
Half the things you do, you might just as well turn over to me,
and I will be able to do them quickly and correctly.
I am easily managed; you must merely be firm with me.
Show me exactly how you want something done, and after a few lessons I will do it automatically.

I am the servant of all great men.
And, alas, of all failures as well.
Those who are great, I have made great.
Those who are failures, I have made failures.
I am not a machine, though I work with all the precision of a machine.
Plus, the intelligence of a man.
You may run me for profit, or run me for ruin; it makes no difference to me.
Take me, train me, be firm with me and I will put the world at your feet.
Be easy with me, and I will destroy you.
Who am I?

I am a HABIT!

 

What Habits do you have that serve you best – and worst?

And what are YOU going to do about the latter?

Start today. Start NOW.

A Kite, to be free, needs an Anchor. So do we.

06 Monday Apr 2020

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Years ago, I was on a needed holiday. I’d arrived in a bad mood – I can’t remember why – but I felt tired, depressed, unmotivated and just completely uninterested, even in the holiday itself.

On the second day of that break, I found myself lying on a warm, grassy playing field. I was basking in warm sunshine, and I held the string of one of those plastic kites you can only seem to buy at the seaside. As I twisted and pulled the string of the kite to make it go hither an’ thither up in the sky in a fashion that I decreed it should, I had a sudden flash of the blinding obvious. You know the sort of thing: that realisation that you actually know something which you already knew, had forgotten, and needed to know right then.

The kite only succeeded if it was firmly anchored at the other end of its string.

If I let go of it, the kite would plummet uncontrollably to the ground. Even if it flew in a heavy wind for a few moments, eventually gravity – a principle – would take command of the situation and force it to clumsily dive into terra firma, and the flimsy toy would probably perish in the process.

He same applies to us, psychologically. Imagine that you’re like the kite. You are capable of whatever it is you have been trained and prepared for. In an ideal world you’ve selected the profession in which you work.

Then you lose some perspective. You forget why you chose that line. Perhaps someone has changed the rules and the values you upheld last week are no longer welcomed. The impositions have increased, but neither the time available nor the compensation have increased to match the added workload. The situation and the dedication that applied yesterday – have gone.

Suddenly, like an un-anchored kite you lose direction. You float where the wind blows but now it’s with no sense of control.

Maybe that’s how you feel in this period of isolation. You can’t do what you’ve been able to do for ever. So you drift, aimlessly. Towards the fridge, like as not.

But there’s a solution.

Rediscover that anchoring point, that ‘other end’ of the piece of string that can refocus you on what was important, and always will be important. Being current, professionally. Being available to family, friends, colleagues and your community. For me, that is a set of written, defined values and a personal mission statement. It could be like that for you, but you may choose other terms or a different route.

But it’s the anchor that lets you fly. Always was, always will be.

Find it, rediscover it, renew it. Perhaps, given the current uncertainty, completely rewrite it.

Whatever you decide is important, get it down in writing (rather than trying to remember it), and then work from it.

Your kite – a metaphor for your life – will fly all the better for that fixed point.

Age = Wisdom, Youth = Vitality. Let the young have both, instead.

12 Thursday Mar 2020

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A few weeks ago I wrote this blog on why I thought material of the kind espoused in The Seven Habits and my own book was ignored by so many for so long, suggesting that people tend to arrive at an age when they suddenly seek meaning rather than stuff.

Today, I put a new spin on this not by looking at why the older ‘do’, but on why the younger ‘do not’.

Reading Stephen Covey’s anthology of first drafts and first thoughts, from the book ‘Primary Greatness’, I read this sentence.

“I maintain that humility is the mother of all virtues, because humility helps us centre our lives on principles.”

Young people are – or want to appear to be – confident individuals. They are fit, recently educated, fashionable, invincible. They tend, therefore and without judgment on my part, to be incredibly egotistic. They are finding their way and have yet to realise that life isn’t one long party – or that if it is a party, it eventually ends when they discover the responsibilities they didn’t possess in their teens and twenties.

Perhaps this is as it should be. Perhaps later wisdom is intended to be delayed until people are ready for it, or until their proverbial wild oats are sown. I have no idea, because I am not the font of all wisdom. By any stretch!

This is why, perhaps, the young resist the wisdom literature. They don’t need it because they know better. They see things ‘as they are’ through interested, open eyes – whereas we old fuddy-duddies see things through experience gained by making mistakes. And having made mistakes we older ones seek to redress them, whereas the young are still learning from theirs.

But imagine if the young were taught that you can be humble and still have fun? That you can leave a legacy of forty or fifty years foundation rather than just for that night or weekend? That they are still learning, and that they could direct and control that learning if they just gave more thought to the longer-term. To their whole lives instead of the now.

Covey goes on to add, “I would then say that courage is the father of all virtues.”

Of course, another influence on the young is the peer group. Which means that Covey’s second quote reveals something which the young tend to lack. Not physical courage – they seem to have that in abundance, as a rule. But courage born of a properly considered and congruent values system, where they act in accordance with their conscience and what they know, deeply, to be true – and yet what those around them are trying to convince them is just ‘boring old stuff’.

This is what should be taught in school, not environmentalism and ‘social justice’ and ‘rights of the individual’ (without responsibilities of and towards the individual).

Kids need to be shown that courage does not mean lack of consideration. That wisdom is not a downer but a path to ‘better’. There are schools out there that do this, but they’ve had to initiate and fund this training themselves.

Wouldn’t it be better if it was a state-funded part of the curriculum? Instead of Welsh.